Frequently Asked Questions
Here is a list of our most frequently asked questions. Please don't hesitate to contact us if you can't find your answer. We will be adding more questions and answers to this list periodically.
Are you licensed and insured?
Yes! We are a registered business with the Government of Nova Scotia, we are a registered professional disc jockey company with the Canadian Professional Disc Jockey Association and we are licensed with the Audio-Video Licensing Agency (AVLA) to copy & publicly play music. We are also insured.
How much experience do you have and what types of events have you played at?
We have been in business since 2008 and have entertained at kids parties, 50th anniversary parties, school dances, weddings, surprise birthday parties, house parties, corporate dances and more. We have experience in audio-visual equipment and stage lighting at schools and other venues throughout Halifax.
Do you have references available?
Yes, if you contact us, we'd be glad to send you our references.
What type of music do you play & can I pick my own songs?
We carry a wide music library with songs from as early as the 30's to today's chart-topping hits. We gauge music to suit tastes of you and your guests and always have a request sheet available for special favourites. You can supply us with a playlist or even tell us songs you don't want us to play.
How will you come dressed?
For more formal functions such as weddings, anniversaries and corporate dances, we will wear formal dress shirts and dark dress pants. For more casual functions such as youth and birthday parties and school dances, we will wear company t-shirts with dark pants.
How much does it cost?
Please see prices for our packages listed in our Main Menu.
Do you charge a deposit?
Yes, we charge a 50% deposit for every function we book.
How can I make payments?
We can accept payments in advance by cheque via mail or Interac E-Transfer (online). At your event, we accept either cash or cheque.
Please note: All forms of payment must be made payable to Ben Voigt
How long do you take to setup and take down?
We ask for two hours to set up before your guests arrive and usually have everything packed up 45 minutes after the music ends. We do not charge for set up and take down times.
What is your cancellation policy if I have to cancel my event?
If, unfortunately, you have to cancel your event, you must notify us of this cancellation 48 hours before our arrival time specified in the contract; otherwise you will forfeit your deposit. Once we've arrived at the venue, you are responsible for the remaining balance even if the event is cancelled or ends early. There are no refunds due to cessation of playing music.
Our complete cancellation policy can be found in our contract which is available upon request. Our contact details can be found on our Contact Us page.
Are you easy to contact?
The fastest way to contact us is by email where we can do all our research (availability, pricing, packages, etc.) and then get back to you with complete information. Our email account is configured with our smartphones so that we receive your email on the go. Contact details can be found on our Contact Us page.